Wednesday, November 23, 2011

2011 LA Auto Show: Does Cadillac have the right touch in infotainment with CUE?

It’s clear that the designers of Cadillac’s new CUE infotainment system paid a lot of attention to the negative feedback surrounding the much-maligned MyFord Touch. After getting a run-through of CUE in Los Angeles, my initial impressions are that the system is more intuitive and user friendly, although questions remain about the potential for driver distraction.

CUE, which stands for Cadillac User Experience, will debut next spring on the 2013 Cadillac XTS. Like MyFord Touch, CUE relies on a touch-sensitive display and touch-sensitive buttons on the dash. To give you some physical feedback, however, it provides a haptic response—a slight vibration—when you press a button, which helps give it the reassuring familiarity of using hard keys.

The system can also sense the proximity of your hand. So, simply moving your hand to within about four to six inches of the screen can automatically prepare it for a command. When using the navigation system, for example, the display will show a full-screen map while you’re driving. But moving your hand toward the screen will cause nav-function buttons to appear along the top and bottom of the display.

The CUE screen is uncluttered and has relatively large buttons and customizable settings. It’s also multi-touch sensitive, so you can scroll, swipe, and interact with it as you would a smart phone or tablet computer. Since even dead areas of the screen are active, you don’t need to be pinpoint precise when pressing a button, according to a spokesperson. A function will often activate even if you press in the vicinity of the related button.

The digital gauge cluster in front of the driver is also customizable. When using the navigation system, for example, a second route map can be displayed there so the driver doesn’t have to take his or her eyes as far off of the road.

According to Cadillac, CUE’s voice-command system has a conversational interface, so you don’t need to remember specific commands. This is becoming more common with other voice-command systems, as well.

Read More:  http://news.consumerreports.org/cars/2011/11/2011-la-auto-show-does-cadillac-have-the-right-touch-in-infotainment-with-cue.html